Refund Policy
Refund & Cancellation Policy
At McPat Consulting LLC, we strive to provide high-quality professional services. Because our services involve professional time and expertise, refunds are handled according to the following guidelines.
Completed Services
Once a consulting session or project milestone has been completed and delivered, the service is non-refundable.
Service Not Rendered
If a technical error prevents the delivery of a service, or if McPat Consulting LLC must cancel an engagement, a full refund will be issued to the original payment method within 5–7 business days.
Cancellation & Rescheduling
Notice Period
Clients may cancel or reschedule a session up to 24 hours before the scheduled start time without penalty.
Late Cancellations
Cancellations made with less than 24 hours’ notice may be subject to a late cancellation fee of 50% of the session cost.
No-Shows
If a client fails to attend a scheduled session without prior notice, the full session fee will be retained.
Refund Requests
To cancel, reschedule, or request a refund, please contact:
McPat LLC
matthew@mcpatconsultingllc.com
5402783460