Charge back & Dispute Policy

Charge back & Dispute Policy
 

 

McPat LLC is committed to resolving all client concerns promptly and professionally.
 

 

Direct Resolution

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If a client has any concern regarding a charge, service, or transaction, they must first contact McPat LLC directly to attempt resolution.

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Clients may contact:

 

McPat LLC

matthew@mcpatconsultingllc.com

5402783460

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Dispute Review

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Upon receiving a dispute request, McPat LLC will review the transaction details, service records, and communication history to determine an appropriate resolution.

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Unauthorized Payment Claims

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Clients agree that they will not initiate a charge back or payment dispute without first attempting to resolve the issue directly with McPat LLC.

 

Initiating a charge back without contacting us may delay resolution and may require additional documentation.

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Fraud Prevention

 

McPat LLC maintains records of:

 

• payment confirmations

• service agreements

• consultation scheduling

• communication with clients

 

These records may be used to respond to payment processor inquiries or disputes.